Category Archives: Hightech News

10 examples of AI in customer service

AI in customer service: 11 ways to automate support Instead, it should create seamless holistic customer journeys across different products, teams and even third-parties in a cohesive, singular experience that aligns with an organization’s brand promise. Zendesk advanced bots come with pre-trained customer intent models that can address common, industry-specific customer issues based on customer […]

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